Complaints and content concerns

Tell us what needs reviewing.

CompositeBid reviews complaints fairly and keeps access to the details restricted. Use this route for service, consumer, privacy, supplier-conduct or content-safety concerns.

CompositeBid is a trading name of George Hailey, sole trader.2 North Pound, Walberton, Arundel, West Sussex, BN18 0PZ, United KingdomEmail: hello@compositebid.com

No account is required. A parent, carer or other person can report on someone’s behalf. Please use plain words; you do not need to identify a law or rule.

We show an acknowledgement and reference after submission. We aim to triage child-safety concerns within 24 hours and give an initial response to other complaints within 7 calendar days. These are targets, not a 24-hour staffed service or a guarantee. Complex cases can take longer; where you have not opted out we will explain significant delays.

Possible outcomes include taking down content, restricting an account, restoring content/access after review, changing a decision, or taking no action with reasons. Ask for a review here if you disagree with a content, safety or account decision. Someone not involved in the first decision should review where practicable; George will explain when that is not possible.

You can opt out of all complaint communications below, or ask hello@compositebid.com to record that preference later. Save your reference and contact us if you want an update. This does not opt you in to marketing. This route is not an emergency service.

Your nameEmailComplaint typeRelated CompositeBid referenceOptional

SummaryWhat happened?What outcome are you seeking?OptionalI confirm this information is accurate to the best of my knowledge and may be reviewed by authorised CompositeBid personnel for complaint handling and safety purposes.

CompositeBid will use these details to handle this enquiry and identify relevant business matches as explained in the Privacy Notice. Do not include confidential or controlled technical information; submitting this form does not create an NDA. Read our Safety and support information, including guidance for children and parents, and Acceptable Use Rules before participating.

This involves a concern about a child’s safety. You do not need to disclose a child’s name or age. I am asking for a moderation/content or account decision to be reconsidered. Include the decision reference above. Do not send me any complaint communications. I can save the on-screen receipt and request an update myself.

To report a specific conversation message, also use its Report Message control so the restricted moderation record contains the exact content. Do not upload or email controlled technical information.

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